On the subject of Continuous Improvement, I have recently finished training through Human Resources that makes me very excited about the future of working here at ASU. The ideas of changing the culture and striving past being "good enough" to being the best, at all levels and every individual make me look forward to the changes in ASU's future.

I'm extremely pleased with the roadside improvement along the eastern side of Rural Rd between University Ave and the Karsten Golf Course. Having lived here for the past 30 years, it's refreshing to see the University is finally taking an interest in how the roadside approach to a world class university should look. I'm hopeful that you will continue to focus on improving the physical surroundings of the university.

This program has the potential to create and maintain goodwill and trust between the institution and the campus community-at-large. However, I submit that it also has the potential generate angst and resentment, depending on how well the institution reponds to suggestions. There is no way that ASU can or should implement each and every suggestion, but in those cases where it does, that should be celebrated, and in those case where it doesn't, that should be explained.

I see two potential benefits for this program, one relates to the institution getting good insight into what needs to be done, and the other relates to the community learning more about the myriad of factors that affect how this institution operates. The former is easy, but but the latter depends entirely on how institutional decisions are understood by the community.

There needs to be more security on campus. I dont think that i have ever seen a security officer on campus (not including parking lots). I have been cornered a few times in empty allies by people begging for money who are obviously not of sound mind. I would feel much safer on campus if I saw security patroling occasionally.

Dr. Crow,

Thank you for letting us know about the CIP program. I have this date submitted a suggestion to each of the four administrators and will let you know the eventual results. You did mention that, "Each suggestion receives a response. Links to the CIP (maroon boxes with yellow arrows) can be found throughout the ASU website for your convenience." I check the website daily including today after reading your blog and I must confess I could not locate any links to the CIP which is not to suggest that they are not present somewhere, just that they were not easily spotted by my eyes. I look forward to seeing how my suggestions are handled.

Glad to hear the server problem got fixed!

Hi Dr. Crow,

I don't know if your server is still holding certain posts hostage, but I just left one to let you know that I utilized the CIP program earlier today with suggestions to all four administrators and look forward to their response. When I submitted the comment it did not appear on the blog.